19
May
Posted by DebParkinson in Corporate Culture | Tags :business tools, facebook, iPod, Kindle, linkedin, Michelangelo, Sistine Chapel, social media, twitter | No Comments
This is not about time travel, although that would be fun! Imagine being at the Sistine Chapel as Michelangelo was creating a masterpiece, or being a pioneer as the country moved “Westward Ho!”
It’s about change………….. in personal practice, and business tools.
I’m a product of the original me-generation. A boomer who believed I could have it all. A strong type-A personality, I realized early on that if I didn’t set limits for myself, I would always be “working” and/or always playing with the newest gadgets that were coming out.
Through that moderation I have come to appreciate the nuances of change that have moved us from the 20th century into the 21st. We’ve moved from the transistor radio to the Walkman to the iPod; from the wall phone to wireless to cell to the 3G products today; and we’ve moved from books to the Kindle™ and newspapers to on-line information.
Our personal lives are no longer quite as personal. We tweet, friend people and link-in. Last century we wrote letters, followed by sending the occasional card, e-mail. Now we post, we blog and we on-line shop, bank and pay bills. We debit and credit. It’s quite a busy and active schedule to just keep communicating.
In business the practice has moved from the all too famous “push strategy“to the “pull strategy” – a huge improvement in the way businesses interact with each other. Rather than selling the product for the sake of filling the space, we rely on placement and sell through. And the most important change in business is the advantage of speaking with and engaging the end-user to share an experience rather than espousing the benefits of speaking at the audience.
I strongly believe and support the concept of social media which today can create a community, engage customers and end-users to share knowledge, suggest improvements, and speak candidly about their experiences. Companies who are open to this concept see a new dimension of loyalty. As advocates these groups help to persuade and impact decision making. It creates and army of advocates who speak out on behalf of a specific product, company culture, or program.
I confess that I am not the most adept at these new connections. But I am getting more and more engaged and encourage others to do likewise. To stand in the 20th century and look forward is just fantasy. To stand in the 21st century and look back isn’t looking in the rear view mirror; rather it’s looking at how far we’ve come.
On a personal level, I will likely never be as transparent as some of my friends and acquaintances – my personality. But on a business level, it’s time to create that transparency that shows customers, competitors and colleagues the metal of the organization. No better way than to openly engage this audience – our customers – in useful and constructive dialog.
The century is ahead of us. Let’s make it exciting!
12
May
Posted by Lee Rush in News | Tags :communication, facebook, Internet, Pony Express, telephone, television, twitter | No Comments

Ornament celebrating the Pony Express 150th anniversary
On April 3, 1860, a lone rider left on horseback from the gates of one of the nation’s most historic landmarks, the Pikes Peak Stables in St. Joseph, Missouri. Carrying saddlebags filled with our nation’s hopes and dreams, the riders traveled 2000 miles west to Sacramento, California. These brave young souls raced against nature’s cruel elements and rugged terrain in an attempt to unite a country separated by distance.
The National Pony Express Association will conduct its annual Re-Ride over the 1,966 mile route of the Pony Express National Historic Trail from California to Missouri, June 6 to 26, 2010. The event commemorates the Pony Express of 1860-1861 and will mark the 150th Anniversary of the Pony Express.
This gives me pause to reflect on just how far person to person communication has come since then. Below is a chart to reflect the major innovations in communications:
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1861
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- United States starts the Pony Express for mail delivery.
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1867
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- American, Sholes the first successful and modern typewriter.
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1876
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- Thomas Edison patents the mimeograph – an office copying machine.
- Alexander Graham Bell patents the electric telephone.
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1877
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- Thomas Edison patents the phonograph – with a wax cylinder as recording medium.
- Eadweard Muybridge invents high speed photography – creating first moving pictures that captured motion.
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1887
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- Emile Berliner invents the gramophone – a system of recording which could be used over and over again.
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1888
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- George Eastman patents Kodak roll film camera.
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1889
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- Almon Strowger patents the direct dial telephone or automatic telephone exchange.
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1898
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- First telephone answering machines.
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1899
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- Valdemar Poulsen invents the first magnetic recordings – using magnetized steel tape as recording medium – the foundation for both mass data storage on disk and tape and the music recording industry.
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1910
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- Thomas Edison demonstrated the first talking motion picture.
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1914
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- First cross continental telephone call made.
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1916
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- First radios with tuners – different stations.
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1923
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- The television or iconoscope (cathode-ray tube) invented by Vladimir Kosma Zworykin – first television camera.
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1926
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- Warner Brothers Studios invented a way to record sound separately from the film on large disks and synchronized the sound and motion picture tracks upon playback – an improvement on Thomas Edison’s work.
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1927
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- NBC starts two radio networks.
- CBS founded.
- Warner Brothers releases “The Jazz Singer” the first successful talking motion picture.
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1930
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- Radio popularity spreads with the “Golden Age” of radio.
- First television broadcasts in the United States.
- Movietone system of recording film sound on an audio track right on the film invented.
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1934
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- Joseph Begun invents the first tape recorder for broadcasting – first magnetic recording.
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1944
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- Computers like Harvard’s Mark I put into public service – government owned – the age of Information Science begins.
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1948
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- Long playing record invented – vinyl and played at 33 rpm.
- Transistor invented – enabling the miniaturization of electronic devices.
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1951
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- Computers are first sold commercially.
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1963
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- Zip codes invented in the United States.
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1966
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- Xerox invents the Telecopier – the first successful fax machine.
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1971
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- The computer floppy disc invented.
- The microprocessor invented – considered a computer on a chip.
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1969
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- ARPANET – the first Internet started.
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1972
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- HBO invents pay-TV service for cable.
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1976
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- Apple I home computer invented.
- First nationwide programming – via satellite and implemented by Ted Turner.
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1979
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- First cellular phone communication network started in Japan..
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1980
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1981
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- IBM PC first sold.
- First laptop computers sold to public.
- Computer mouse becomes regular part of computer.
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1983
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- Time magazines names the computer as “Man of the Year.”
- First cellular phone network started in the United States.
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1984
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- Apple Macintosh released.
- IBM PC AT released.
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1985
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- Cellular telephones in cars become wide-spread.
- CD-ROMs in computers.
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1992
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- First text message sent via cell phone
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1994
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- American government releases control of internet and WWW is born – making communication at lightspeed.
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1997
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- Email becomes the primary form of communication
- AOL Instant Messenger is created
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1999
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- LiveJournal, the precursor to modern blogs, was invented
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2005
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- YouTube was created by three former PayPal employees
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2006
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2007
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- Facebook is launched as a means of connecting Harvard classmates
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In 2009, news of Michael Jackson’s death hit the Internet 6 minutes before the coroner declared him deceased.
It’s clear to see that the days of the Pony Express have come and gone, but an age of instant notification of news has arrived.